“ This year, as well as in 2016, the bulk of assets under management per client were between R3m and R10m ”

- 2017 Top Private Banks & Wealth Managers survey

“ 60% of private bank clients rate the quality of advice they receive as ‘very good’ or ‘excellent’ ”

- 2017 Top Private Banks & Wealth Managers survey

“ 57% of clients rate their broker's service as excellent, up from 40% last year ”

- 2017 Top Stockbrokers survey

“ 6% of stockbroker clients execute trades worth more than R100,000 a month ”

- 2017 Top Stockbrokers survey

“ 40% of stockbroker clients average monthly trades of R5,000 or less ”

- 2017 Top Stockbrokers survey

“ 42% of clients chose their broker through word-of-mouth recommendations ”

- 2017 Top Stockbrokers survey

“ Of the 100 largest JSE-listed companies, 87 conducted BEE deals, 35 of which included public benefit organisations ”

- 2017 Empowerment Endowment

“ R32.6bn in endowments are now held by foundations set up as a result of BEE deals that will support charitable activities ”

- 2017 Empowerment Endowment

“ The percentage of wealth management clients who are “extremely likely” to recommend their institution declined to 53% from 78% last year ”

- 2017 Top Private Banks & Wealth Managers survey

“ This year, 35% of wealth management clients say they receive excellent value for money, down from 54% last year ”

- 2017 Top Private Banks & Wealth Managers survey

“ More than 70% of wealth management clients rate the quality of the advice they receive as ‘very good’ or ‘excellent’ ”

- 2017 Top Private Banks & Wealth Managers survey

“ R51.6bn value created specifically for charitable recipients through BEE deals ”

- 2017 Empowerment Endowment
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SA’s Top Business

 

SA’s Top Business Banks survey was introduced in 2013 and this year’s survey will be published in August 2014. It follows a similar methodology in gathering and analysing data as Intellidex’s other surveys.

Busbanks2013Intellidex conducts a thorough research process that aims to assess the level and types of services provided by the business banking divisions of the big banks, as well as the smaller banks that focus specifically on business banking. We believe it is the only rigorous assessment of business banking in South Africa.

The research process includes three substantial exercises working in parallel:

  • A major online client survey. Owners of small businesses and managers in large companies complete an online questionnaire regarding their banking relationship, in which they rank their bank on various aspects of the business banking services and products they provide.
  •  A questionnaire process with the banks. Our analysts interview the business banking divisions of the banks and rank them in various categories.
  •  A desktop research exercise.

FNB dominates the 2013 awards, excelling in almost every category covered and it won the overall award, SA’s Top Business Bank, as well as the People’s Choice award.

For a full analysis of the survey, contact canthony@intellidex.co.za.

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