“ 57% of clients rate their broker's service as excellent, up from 40% last year ”

- 2017 Top Stockbrokers survey

“ 6% of stockbroker clients execute trades worth more than R100,000 a month ”

- 2017 Top Stockbrokers survey

“ 40% of stockbroker clients average monthly trades of R5,000 or less ”

- 2017 Top Stockbrokers survey

“ 52% of clients have assets under management of between R1m and R3m ”

- 2018 Top Private Banks & Wealth Managers Survey

“ 39% of wealth clients have been with the same firm for more than 10 years ”

- 2018 Top Private Banks & Wealth Managers Survey

“ Of the 100 largest JSE-listed companies, 87 conducted BEE deals, 35 of which included public benefit organisations ”

- 2017 Empowerment Endowment

“ R32.6bn in endowments are now held by foundations set up as a result of BEE deals that will support charitable activities ”

- 2017 Empowerment Endowment

“ 50% of clients rate their wealth manager as excellent and 31% as very good ”

- 2018 Top Private Banks & Wealth Managers Survey

“ 33% of clients rate the value for money they get from wealth managers as excellent, against 18% for transactional banking ”

- 2018 Top Private Banks & Wealth Managers Survey

“ R51.6bn value created specifically for charitable recipients through BEE deals ”

- 2017 Empowerment Endowment

“ 81% of clients are very likely or extremely likely to recommend their wealth manager to friends of family ”

- 2018 Top Private Banks & Wealth Managers Survey
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SA’s Top Stockbrokers

Intellidex conducted the inaugural Top Stockbroker of the Year awards in 2010 and it has since established itself as the industry’s premier rankings.

TTopbrokers Logo-1024x682he four firms winning the major awards in this year’s Top Stockbroker survey make an interesting contrast.

Standard Online Share Trading/Stockbroking is the Top Stockbroker of the Year, slightly ahead of last year’s second runner up, Unum Capital. FNB Securities is ranked the Top Advice-Based Stockbroker and IG South Africa is the Top Online trader. 28E Capital takes the People’s Choice award, which is prized highly because it is determined solely by client feedback. The other awards are based on an assessment by research house Intellidex, which is strongly informed by client views.

The survey of SA’s stockbrokers is in its eigth year and has established itself as the leading assessment of the industry. It is conducted by Intellidex, a specialist financial research house.

The structure and nature of the survey has been informed by our experience built up over the past seven surveys, as well feedback from the stockbroking community and stockbroking clients.

In 2015 the survey format changed substantially with more emphasis placed on specific offerings to clients and client satisfaction ratings, and less emphasis on how stockbrokers would cater to different client archetypes. We also changed the awards last year to recognise the top online broker and the top advice-based (telephone) broker. We maintained that format this year.

The research follows three legs. First, a comprehensive questionnaire is sent to stockbrokers, asking for details of their products, pricing and market positioning. Second, a mystery shopping and desktop research exercise is undertaken by Intellidex analysts to verify information provided and assess transparency and responsiveness. And finally, a major online survey is undertaken of retail stockbroking clients.

An in-depth analysis of the results is undertaken, allocating scores to each stockbroker’s performance in various categories based on the information provided, our own assessments and feedback from the client survey. The point weightings are generally guided by the range in the market, so for example when calculating value for money the cheapest broker is scored 5/5 and the most expensive is scored 1/5. Points are awarded proportionately to the brokers between these extremes.

The 2017 survey report as published in FM Investors Monthly magazine can be found here.

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