Nolwandle Mthombeni | Is banking as we know it over for good?

Posted in: Intellidex in the media on February 17, 2021


As digital banking continues to go from strength to strength, big banks inadvertently help the trend along by making branch visits the worst customer experience ever, argues Nolwandle Mthombeni, senior banks analyst at Intellidex. Access her Fin24 column here. 

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